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Store Owner Help
About Tees & Printing
(7)
»
What is the maximum size DTG can print?
What kind of printing method are you using for DBH Stores?
The Difference Between Screen Printed and Direct To Garment Printed Tees
Opening A Store
(6)
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What should be in my portfolio?
What happens if my application gets accepted?
Do I need a DBH Account to apply for a store?
Setting Up Your Store
(5)
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What kind of files should I be uploading?
What's the first thing I should do to my store?
Can I customize my store?
Creating Products
(9)
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Can I take down my design anytime?
Can I sell the design outside DBH as other items? poster, etc
I uploaded a design and now it's vanished. Help!
Promoting Your Store
(7)
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What does Design By Humans do to help me promote my store?
Are there any other places I can show off my tees?
Should I promote my store and artwork on Social Media?
Payments & Earnings
(5)
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How and when do I get paid?
What royalties do I earn for each product sold?
Do sales or discounts affect the royalties I'm paid?
Store Owners
(4)
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Who owns the rights to my artwork?
What happens if I upload ripped, stolen or copyrighted art?
How many products can I have?
Special Contests
(1)
»
How do you choose the winners?
Video Tutorials
(4)
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Preparing Your Art
How to Add a Product
How to Apply for a Store
Fan Shops
(13)
»
What are Design By Humans FanShops?
What file type should I submit?
If my design is selected for licensing, how much will I earn?
Customer Help
About Design By Humans
(3)
»
How do I contact you?
Can I send you artwork to print?
Who is Design By Humans?
Accounts & Login
(7)
»
How is my payment information stored?
How do I change my password?
How do I change my email address?
Checkout & Shopping
(7)
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Estimated Delivery Dates
What currency are your prices listed in?
Can I buy an "Out of Stock" item?
Orders, Shipping & Delivery
(9)
»
Do you ship to international locations?
How does FedEx International Mail work?
What Countries Do You Ship To?
Product & Sizing Information
(11)
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What size should I order?
My shirts are awesome! How should I wash them?
What does "Custom Printed" mean?
Returns & Exchanges
(4)
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How do I return a wrong or defective item?
What happens if my package gets sent back to you?
What is your return policy?
Payments & Discounts
(7)
»
I have 2 coupons! Can I use them both?
Why was my credit card declined?
How do I use my coupon?
Special Contents & Submissions
(1)
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How are winners chosen?
Ambassador Program Help
Who Can Be an Ambassador
(2)
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I have a store on DesignByHumans.com. Can I promote my own store or products?
I don't have a store on DesignByHumans.com, can I still be part of this program?
Becoming An Ambassador
(3)
»
Is it free to sign up to be an ambassador?
After completing the application process, how long do I have to wait for a response?
Where do I sign up to be an ambassador?
Tracking Links
(3)
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How do I pull a banner or text link?
Can I create a custom link?
Can I use a link shortener?
Commission Payments
(2)
»
How do I get paid my commission?
How can I see that I have made a sale?
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