Image doesn't load

Timone
posted by Timone • 3 months ago

Hi, I have problems to upload new designs since last week. I upload the file, all go ok, but the image doesn’t load, I cannot see the preview, and I cannot center it or resize it, because I cannot see it.
I have tried deleting my cache, and nothing change. What can I do?

2 Replies

CassieDBH CassieDBH Staff from California, United States

@Timone- I’m sorry to hear you’re running into issues with the uploader. Can you send us your art file to art@designbyhumans.com so that we can take a closer look?

Timone Timone Human from Spain

Thanks Cassie, I’ll send you right now. :)

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