I’ve re-purchased 3 t-shirts that i already owned (purchased during 2015 and end of 2016, same size and color), and when i received them i noticed that the print size is now smaller than in the previous t-shirts. Using a ruler for measurement, i’ve seen that all of them are printed 20 percent smaller than when i purchased them 2 years ago. I contacted customer service and they re-sent me the t-shirts again, and they have the same print size, 20 percent smaller than 3 years ago, so this was not a printing problem.
Do you know when was the final print size reduced? (and why?) The web thumbnails have not changed, and a change on the print size like this makes some designs worse. A design that looks great in the web could be too small in the final print due to this size reduction.