Stay safe, stay healthy, we're here to help. Learn more on our COVID-19 Page.

Read more

Problem with Uploader?

GeorgiaMason
posted by GeorgiaMason • 2 years ago

I have been trying for over a week now to upload my latest design. I have tried everything.. Int Explorer, Chrome, copy paste, drop and drag. My image is the correct size and in the correct format but it wont upload. Have left a few messages but no response. Has anyone else had a problem with this? Thanks

23 Replies

@GeorgiaMason what app did you use to set at 180 dpi

Hi @dubbeddesigns. I used my Gimp program to change the dpi. Gimp is a free image/drawing program like Photoshop. Hope that helps. :)

@GeorgiaMason hello , i had the same problem , but one day i downloaded their template , and sat the design on the template size , exported it , and it works like charm now , i was surpsied.

Please log in to add your comment.
Need Help?