So I’ve recently been trying to update the tags and categories for some of my older designs.
However, I’ve found that with some of them, the older ones in particular, I can’t add categories or tags.
Like, the categories section is visible, but I can’t click it and none of the normal clickable options (animal, theme, art style, ect..) even show up. It’s just blank.
Also with tagging, I can type stuff into the tagging box but it never gets accepted. As in, I put a word like “tee shirt”, put a comma after it, and nothing happens. Pressing enter doesn’t work, nor does typing other things after it.
Lastly, on the designs that I have been able to add categories and tags to, when I go into edit them, some of the categories will be missing, and I can’t see any of the tags I’ve added.
So I guess my questions are:
Why can’t I add categories to older designs?
Why aren’t the tags being accepted? Are they in effect but just not showing?
And, when the tags disappear, does that mean they aren’t working anymore, or are they still in effect but just invisible?
And if the latter is the case, is there any way I can see what tags I have assigned to certain shirts?
Sorry for all the questions, I’m just trying to optimize my store to improve view counts, and I like to know how things work.
*Also, side-note for any staff who read this – I recently had Casey contact me about my store and ask if I needed anything. Awesome personal touch, thanks for that. It’s cool to feel like an actual valued human, not just a robo-designing-mechanized-automaton.