Problems with DBH dollas

posted by nickypoole • 4 years ago

I uploaded 12 photos and it says I only hv 3 dollars. Thanks

2 Replies

wotto wotto Artist from CA, United States

Hi Nickypoole,

Yes according to your account history you have only purchased 5 tees. Of those 5 tees you sent 3 photos that matched your orders. You have to have purchased the tees with the same account that you upload the photos with. So you may have purchased 12 tees, five on this account and 7 on another. You will have to upload the other pictures with that other account. I hope that helps explain and thanks for the question. If you have any other questions regarding this process please contact and they’ll be happy to help.

nickypoole nickypoole Human from United States

Ok thanks. That makes sense. So people cant use shirts they didnt pay for

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